deamjili Privacy Policy

1. Overview

deamjili is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any lasting relationship, and we take our obligations as a personal information controller seriously. This Policy applies to all personal data collected through the deamjili website, mobile platform, customer support channels, and any other touchpoints associated with the deamjili brand.

We process personal data only for legitimate, specified, and explicit purposes. We do not sell your personal data to third parties for their own marketing purposes. Every data processing activity at deamjili is subject to internal review and is designed to be proportionate to the purpose for which the data is collected.

2. Data We Collect

2.1 Information You Provide Directly

When you register a deamjili account, make a deposit, request a withdrawal, or contact our support team, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., PhilSys ID, passport, driver's licence, SSS/GSIS number);
• Contact Data: Email address, mobile number, and residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Financial Data: GCash mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history;
• Account Data: Username, encrypted password, account preferences, and communication settings;
• Verification Data: Copies of government-issued IDs, selfies for liveness checks, and proof of address documents submitted during KYC verification.

2.2 Information Collected Automatically

When you access the deamjili platform, we automatically collect certain technical and behavioural data, including:

• IP address, device type, operating system, and browser type;
• Session duration, pages visited, game history, and wagering activity;
• Geolocation data (country and region level) derived from your IP address;
• Cookie identifiers and similar tracking technologies (see Section 8).

2.3 Information from Third Parties

We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and publicly available sources, where permitted by applicable law.

3. How We Use Your Data

deamjili uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your deamjili account;
• Service Delivery: To process deposits and withdrawals, provide access to games, and deliver customer support;
• Identity Verification: To verify your identity and age (21+) in compliance with applicable gaming regulations;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities;
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from regulatory authorities;
• Responsible Gaming: To monitor gaming behaviour and provide responsible gaming interventions where appropriate;
• Communications: To send you transactional notifications, account alerts, and — where you have opted in — promotional communications about deamjili offers;
• Platform Improvement: To analyse usage patterns and improve the deamjili platform, game selection, and user experience.

4. Legal Basis for Processing

deamjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and deamjili (i.e., to provide the gaming services you have registered for);
• Legal Obligation: Processing is necessary to comply with applicable laws, including anti-money laundering regulations and gaming licensing requirements;
• Legitimate Interests: Processing is necessary for deamjili's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time by contacting our support team or updating your account preferences.

5. Data Sharing & Disclosure

5.1 Service Providers

deamjili shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Instapay), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory Authorities

deamjili may disclose personal data to regulatory authorities, law enforcement agencies, and courts where required by applicable law or where we believe disclosure is necessary to protect the rights, property, or safety of deamjili, our players, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of deamjili's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to this Policy that result from it.

5.4 No Sale of Personal Data

deamjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Full stop.

6. Data Retention

deamjili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. In general:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations;
• KYC verification documents are retained for the period required by applicable gaming and financial regulations;
• Marketing consent records are retained for the duration of your consent and for a reasonable period thereafter as evidence of that consent;
• Technical logs and session data are retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required for the purposes for which it was collected, deamjili will securely delete or anonymise it.

7. Security Measures

deamjili implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the deamjili platform;
• AES-256 encryption for sensitive data stored at rest, including financial information and identity documents;
• Two-factor authentication (2FA) available for all deamjili accounts;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Strict access controls ensuring that only authorised deamjili personnel can access personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security obligations.

While deamjili takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your deamjili account credentials.

8. Cookies & Tracking Technologies

deamjili uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the platform is used.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled;
• Performance Cookies: Help us understand how players interact with the platform so we can improve it;
• Functional Cookies: Remember your preferences, such as language settings and game history;
• Analytics Cookies: Used to analyse aggregate usage patterns on the deamjili platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the deamjili platform.

9. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by deamjili:

• Right to be Informed: The right to know how your personal data is being collected and processed;
• Right of Access: The right to obtain a copy of your personal data held by deamjili;
• Right to Rectification: The right to correct inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the deamjili Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

10. Minors & Age Restriction

The deamjili platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered a deamjili account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11. Changes to This Policy

deamjili reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the deamjili platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

Your continued use of the deamjili platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way deamjili handles your personal data, please contact our Data Protection Officer: